CSSEdit and RapidWeaver Screencast

New in the members area is a great tutorial covering CSSEdit and Rapidweaver.

In case you do not know what CSSEdit is :) It is a great application (made in Belgium :D ) from MacRabbit. Packed with a powerful live preview mode that helps you modify Style-Sheets in no time at all, go check it out if you have not done so already.

New information in Members Area

As well as the useful content tags. We have also included a full search function on all pages and video postings but it does not stop there.... We have a snappy looking A-Z index as well as a SiteMap for tracking down what video cast you wish to view - these are all found in the Pages Menu heading.
Oh, and to finish off :) we have an AJAX enriched contact page :)

regards

Members Area Given a Facelift!

The SupportCasts.com Team has been very busy creating a new and better experience for our members.

We have rebuilt the entire Members Area with a new theme, new engine and a much easier way to find and view Casts. (Yes we even have a search function)

New AppleTV and iPhone Feeds will allow you to view Casts in iTunes or on your iPhone. New Casts will show in your iTunes Podcast area automatically.

Within a few days we will have a Cast in the Public Area of our web site with a tour and overview of the Member Area. This will allow non Members to have a peak into this great new look.

Everything we have done is to set ourselves up for growth while keeping the user experience easy and understandable.

In other news, we have started replacing the older movies created earlier in 2008 with brand new Casts that use our latest technology and audio equipment. With 29 Casts to update we expect this to take at least a month or even longer. In the meantime new casts will continue to be posted.

We hope you like the new look and navigation, along with the comments and ratings (please be kind on the older casts... ;-) ).

RW Backup Cast Has been ReCast

All new and updated with our new audio and video quality. Check out the RW Next Steps and the Backup cast rw017.

Other new casts added this week are on e-Commerce and integrating e-Junkie into various page styles in Rapidweaver and in Sandvox.

More casts will be updated this week as well as a secret project we have the curtains pulled tight on. More on this as soon as we have the polish on it.

The SupportCasts Team is not sitting still, that is for sure!

More news soon,

The SupportCasts Team

Page updates

Hi there,
To improve the end user experience for the members of SupportCasts.com :) we are currently re-structuring this content. We should be finished with this by the end of today, so apologies if you encounter any bad links
Regards
SupportCasts Team

New Casts, A Discount and a Freebie

We have three new casts on the Rapidweaver Plugin: Blocks available.

1. Blocks - Overview and how to work with it
2. Smart Blocks - Using and Creating
3. Master Pages - Available for anyone to view: Coming Next will be Blocks Inspector
We are proud to announce a Promotional Coupon Code from YourHead.com for 15% off all* Plugins. You can get a bundle or individual Plugins at this limited time discount. Offer ended Nov 1, 2008.

The Coupon Code is in the screencast, yes even the freebie, and by simply watching you can get this code.

We plan on many more promotions but, many will be for Members Only and members receive access to high resolution screencasts free of external advertising. Get your 13 month unlimited access pass by joining SupportCasts.com today at the low price of only $49.95. This will only be available until October 15, 2008!

In Other News:
All of the original Casts are being redone to come up to the new video and audio setting standards we have now. This might take a bit of time but will be well worth it in the end.

*PayLoom not included

SupportCasts to Go

The countdown begins for SupportCasts-to-Go
You wanted portability well you are going to get it :)

Stay tuned to our blog feed for more details.

Current Casts Updated. Wahoo!

After a long weekend almost all Casts have been updated that need to be. 

Improved image quality, improved audio volume and now in three sizes:

Desktop, iPhone and Apple TV

There are still six casts I felt should be re-cast to bring them up to the new standard. The originals are still up for viewing until then.

How will members know what is updated and what is not? I have a small "updated" image in the Cast Description showing which are updated.

Show Notes are now available for Advanced Casts (RW) and more will be added as existing shows are reviewed.

So what is next? 

Making new Casts! 

A lot more is going on behind the scenes so what for more news soon!

Sundog

Low Volume Audio and Video Quality

For those viewing the Rapidweaver Next-Steps and Advanced Casts, these are being reworked. Some may have their audio enhanced and others may simply be re-cast. 

Once done there will be three formats available: Desktop, iPhone and AppleTV. 

I hope to get some of them updated over the weekend and published early next week. 

I will add an "updated" image to signify which ones have made the grade and been updated.

Thanks for your patience as we sort out things here in the opening weeks. 

Sundog

Logging in and Joining

Whew! Ok, we have been working overnight on solving these issues. Sign-Up and Member Login is now working.

As always, if there are any other issues or you have some suggestions  please feel free to post these.

More content work is going on behind the scenes , but we will post about that when we are ready :D

Logging in again - troubles

We do apologise but looks like our host who shall remain nameless is driving is nuts with server outages/connectivity problems. We seem to have resolved this but please do use the contact form to get in touch with us 

regards

Login issues resolved - Yippeee

Another day at the SupportCast lab :)

I am pleased to say we have got those login issues resolved now, you will only be asked one time ;) 

Thanks to all for your patience on this fix.

SupportCasts - problem reporting

To aid and speed up response in case of any problems.  A problem reporting form has been loaded to the respective member pages . When reporting problems, do please include as much information as our form allows for the team to review.

We are aware of instances where logging requires you to double enter your details, we are working on this with our hosting provider.

If you have any other recommendations, then feel free to ask :)