Happy Halloween Everyone

Just a reminder that our Specials are ending tonight at midnight. Both the YourHead Plugins Discount and the SupportCasts.com introductory pricing are ending.

To get in on the YourHead discount simply watch our Free Cast on Blocks Master Pages or, if you are a Member, watch any of the Blocks Casts to get the information on how to get 15% of the Plugins.

To get a full 13 months of access to SupportCasts.com for only $49.95 USD simply join before midnight tonight. After the "witching hour" comes our regular pricing takes effect.

We have some great casts in the works for release early next week. 

New screencasts online for RapidWeaver & Sandvox

A busy week here at our respective geographic locations and the video tutorials keep on coming :)

Our resident RW gurus ;) have produced an additional Rapidweaver video tutorial to create unique nav bar image links. If you wanted ever wanted to know how to have custom navigation bar images, then this is for you.

On the Sandvox front, we have also wrapped up the following screencasts this week

- Contact Form Basics for Sandvox

- JW Flash Player Integration in your Sandvox pages (this is going to be spread over a couple of casts to include some more features of JW player)

We also dusted off a video that was is covered in our recent server migration, and it is a real beauty :)

- Sandvox e-commerce using e-Junkie. This gives you a real painless and slick looking e-commerce solution.

Go check these new screencast additions out in our member pages.

Last of all, if you are not yet a member of SupportCasts , what's stopping you? You still have until the end of October 2008 to sign up with our special offer pricing that is just insane :D

All the best from the SupportCasts team

New Casts Available

Two new casts area available today. RW035 and RW036. 

RW035 shows you how to use CSS to style your RW Contact Form.

RW036 is about adding custom images to your Navbar.

These have been added to the iTunes Feed for Members as well as the Membership Area online.

The next cast will show you how to have a custom image for each Navbar Link and how to customize them to make each one unique.

Just 2 weeks left to take advantage of our super discount Membership or 13 months at only $49.95. We also have a 6 Month option for $39.95.

Support Isaiah over at Yourhead by grabbing up all the plugins you can at 15% off. All you have to do is watch the Blocks Master Pages Cast located in this Blog to get the coupon code. This Cast is available to all, not just Members! 

A big THANKS goes out to all our early adopters. We appreciate your confidence in us. 

Special Membership Offer Extended

Over the past week we have moved to a new server that will help better serve up videos, speed up login and other needed upgrades. This process caused some downtime for our new site as well as some challenges to new Member signups.

The SupportCasts Team has decided to extend the initial offer of $49.95 for 13 months of access and unlimited video viewing for a few more weeks. We will now keep this special introductory offer going until 12:01 November 1, 2008.

Now that the "dust has settled" we are on task to create more great video tutorials for you. You can expect to see many new casts arriving consistently over the next few weeks and onward.

Remember, our YourHead.com special discount offer runs until the same time our introductory offer does. Simply view the short Cast on MasterPages in our public Blog and find the discount code or, if you are a Member, view any of the Blocks Casts in the Member Area to get this code.

We hope you will take advantage of our Membership Discount before November 1st so you can have access to all the current and upcoming Casts for the next 13 months!

Sign Up Now and Save!

The SupportCasts.com Team

Sign Up Issues resolved

A hectic night trying to iron out the sign up issues, and I think we have it solved. I have made sign up tests here on a number of plans and it is sending emails correctly .

Have a nice weekend 

Regards

 

Sign up problems - Oh no not again - Oh Yes!!!

Yes, it sounds like we are back at square one over 4 weeks ago with sign up problems, we have contacted the billing software supplier to see what is going on. 

If there is no satisfactory response and solution by Sunday evening, alternative arrangements will be made to handle the sign up  payments to supportcasts.

In the meantime the special offer deadline will be extended by another week.

Thanks in advance for your patience while we sort this out.

We are back

Well the site upgrade took a little bit longer than expected , then we had some problems with our billing database that did not behave itself on the new hardware.

All that is left are some page and plug-in updates, these will happen in the background.

You can be assured we will not be doing that exercise for quite a long while :)

Regards

Site upgrade - kicks off tonight

We are going ahead with the upgrade tonight (8th October) , we are planning to start from 11pm-midnight Eastern Time. All member and sign up pages will be turned off just beforehand so we can retrieve a clean backup.

We estimate the migration and testing work to take around 2-3 hours although you can never tell with the DNS updates.  

Thanks for your understanding and support 

Site update - coming soon

This is a quick heads up to let you know that we will be doing a major site upgrade (moving servers and databases) over the coming days. Screencasts, Pages and member pages will be affected during the upgrade and however to minimise any long outages we plan to do this in one shot (fingers crossed). 

We have not scheduled a firm date but timing will probably take place from midnight Eastern time  , we do apologise in advance to our European subscribers. The DNS propagation will take the most time in this process.

Emails will be sent out to current members with more details over the next couple of days.

Regards

Contact Form Styling New Cast

A new screencast is now online in the members area:
For all of you who have had trouble formatting your stock RapidWeaver Contact Form page with CSS , we walk you through the steps on how to do this :)